FEEDBACK

Continual Improvement Survey

You are invited to participate in our Continual Improvement Survey. The survey results will be used for our own quality/safety management system requirements. It is a short survey and will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. If you feel uncomfortable answering any questions, you do not have to respond; however it is very important for us to continuously improve and your feedback is greatly valued.

Your survey responses will be strictly confidential.

If you have questions at any time about the survey you may contact Glenn Summerfield on 0427 715 883 or via the email [email protected].

Thank you very much for your time and support.

On a scale of 1-5 please highlight the number that corresponds with your level of satisfaction.(Required)

	1 – Poor	2	3 – Average	4	5 – Excellent
Is the level of OHS meeting client satisfaction?
Are product expectations (samples) meeting client specifications for quality and presentation?
Are our personnel approachable and easy to communicate with?
Do our personnel provide solutions to issues which may arise?
Is rig availability sufficient (85%) e.g. Breakdowns are minimal
Is the level of consultation and communication from Egan Drilling management sufficient?

On a scale of 1-5:(Required)

Please provide any feedback which could be used to improve the level of service we are currently providing:

Company:(Required)

Your Name:

	1 – Definitely not	2	3 – Undecided	4	5 – Definitely
How likely are you to retain the services of Egan Drilling?
Would you recommend Egan Drilling to others?